Professional Computer Services Company

We Are Your Go-To Guys for Any PC/Mac Problem You Might Have

John Mitchell

Co-Owner, Certified Technician

Steve Thompson

Co-Owner, Certified Technician

We Are Committed to Exceptional Customer Service and Getting the Job Done Right!

Frequently Asked Questions

Element 85 provides technology support for individuals, home offices, and small businesses that need reliable help without the complexity of a large IT provider. Whether you need one-time troubleshooting or ongoing guidance, the goal is to make technology easier, safer, and more dependable.

Yes. Element 85 offers support for both Mac and PC systems, including setup, troubleshooting, repairs, software installation, upgrades, and general performance issues.

Yes. A slow computer can be caused by outdated software, limited storage, failing hardware, malware, too many startup programs, or other system issues. Element 85 can help diagnose the problem and recommend practical steps to improve performance.

Yes. Many common technology issues can be handled remotely, including software problems, settings changes, email setup, basic troubleshooting, and general guidance. Remote support is a convenient option when an in-person visit is not necessary.

Element 85 can help with data recovery when files, photos, or documents have been deleted, lost, or become difficult to access. Recovery is not always guaranteed, but the goal is to recover what may be salvageable and help create a better backup plan going forward.

Yes. Element 85 can help with router setup, Wi-Fi troubleshooting, device connections, network security, and improving coverage in areas where the signal is weak or unreliable.

Yes. Element 85 can help identify and remove viruses, spyware, malware, browser hijackers, pop-ups, and unwanted software. After cleanup, recommendations can be provided to help reduce the risk of future infections.

Having Computer issues?

Schedule an Onsite Appointment at Your Home or Business Office and We’ll Help You With All of Your Computer Issues and Needs